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Troubleshooting

The following tools are available to help the users/key users troubleshoot their issues:

Users​

Status page​

Check Eftsure workspace > Dashboard > Status for errors.

User support​

See User support

Admin​

Logs​

Check Eftsure workspace > Admin > All logs for errors.

Batches​

Check Eftsure workspace > Admin > Batches for errors.

Supplier Sync​

Check Eftsure workspace > Tools > Supplier sync for errors.

Config check​

See Validation

Outage​

See Outage

Key user support​

See Key user support