International
This section details all the processes relevant for onboarding international suppliers and validating international payment journals.
Beside AU and NZ, efture also provide bank verification for below countries.
To enable international features, please contact your Customer Success Manager.
For any countries which is not in the above list, customer can still perform onboarding but Eftsure will not verify.
For more information on our roadmap to international coverage, please visit Eftsure international verifications roadmap
Configuration
License
Customer will need international license before starting any tasks in D365. With our new methodology for managing licensing, customer can update licensing by using License button in Parameter.
If this option is turned off, all other international options will be disabled / invisible in the other forms.
Onboarding Banking option
Go to Eftsure > Parameters > Onboarding > Banking options and Allow international bank accounts in Supplier EFT details provision options.
If this option is turned off, all other international options will be disabled / invisible in the other forms.
Onboarding forms
Go to the Eftsure portal and create an international onboarding form:
Either Sync onboarding forms manually or wait for the batch to complete. Once the new form is downloaded, go to Eftsure Parameters > Onboarding > Forms and make sure the form is synchronized and configured accordingly using Sync button.
Payments
Payments for international suppliers are identical to payments for national suppliers, but require a different standard method of payment.
The validation and payment generation options include international supplier verifications in the same approach as national vendors.
It is recommended to use a different method of payment for national and international payments for each currency, in order to configure payment file(s) differently Eftsure parameters > Payments > Payment method(s), if any.
Set default method of payment for all international onboarding (optional). Vendor onboarding via Eftsure will be created with default international method of payment setup in Parameters > Payments > Default payment methods.
Vendor groups
Setting shortcut to international onboarding template.
As the result, user will be able to access from Eftsure workspace.
To enable a specific vendor group for international onboarding, go to the vendor groups and select the matching Eftsure configuration for this group:
Choose an international onboarding form,
Allow international bank accounts in the bank provisioning details.
Bank verification
Beside New Zealand, any countries outside Australia and in our scope, bank verification can only be done via Change request workflow. Verification option will be grey out and not in use.
Request details is the only workflow which can be used to get bank account details updates.
For more details on Change request process, please refer to standard user guide.
Supplier Onboarding
New onboarding can be accessed via Account payable > Vendors > Onboarding as normal onboarding process.
Government code and Tax registration lookup for selected Government Code Country will be changed accordingly.
Since configuration has been done, International onboarding will be 1 step wizard.
Once an international supplier has completed onboarding, new onboarding fields/values are available in the same onboarding values form:
Government and Tax as well as banking details info will be available in onboarding fields.
All standard VMF info will be auto-populated as per normal onboarding process with new icon for international vendor.
Additional fields for Government Code Country similar to onboarding form will trigger Government Code (label).
Government Code label will change accordingly.
Eg: Australia - ABN
New Zealand - NZBN
Other countries - Government Code
Additional fields and new labels for international banking details will be populated as per onboarding.
Sample banking format with mandatory fields will be available for cross check.
Vendor payment
Please follow same steps as per standard vendor payment.
For international payment, assuming each vendor will have different currency. All standard requirements have to be setup accordingly including exchange rate, reporting currency, offset account allow multiple currency, separate method of payment etc
Validation step will also need to be performed to get Eftsure icons.
New Bank Account
For international vendor, when manually create vendor in D365, user will need to perform extra steps to ensure bank account details is recorded correctly for synchronization with Eftsure portal.
Standard bank account form for customer with International license will be as below with additional fields.
User will need to change Account Code Type, Currency and input correct information as per international banking format in General Tab as per recommendation.
Account Code Type
Since each country will have different banking format requirements, Eftsure inside D365 will need to accommodate by adding additional field for Eftsure portal synchronisation.
Below are the current valid and supported bank format.
National
Account Code Type - National will be default as per legal entity country. In the below example since PNT is Australian legal entity, default Account Code Type is Australia BSB Number.
NZ bank account
BSB has to be 6 digits, bank account number minimum 9 digits, maximum 10 digits which is a combination of 7 digits bank account number and 2-3 digits suffix.
IBAN International Bank Account Number
IBAN number is generally used by European countries. For more information, please refer to IBAN official website www.iban.com.
Once Account Code Type is selected correctly, when valid IBAN number is input, Routing number and Bank Account Number will be auto populated.
SWIFT Code
If the country is not in the Account Code Type dropdown list, SWIFT Code is normally used.
[Note]: Beside SWIFT Code and Bank Account Number, Branch Code is also mandatory for Eftsure portal validation.
In some instances, migrated data might miss branch code, if customer does not have information, first 3 digits from bank account number can be used to meet the requirements from Eftsure portal validation.
Canada - Routing Number/United States - ABA/Routing Number
For Canada and US, Routing number (BSB field) is mandatory. To search for valid routing number, please refer to www.routingnumber.com/
[Note]: if you do not have routing number and only SWIFT and bank account number, please change Account Code Type to SWIFT Code and fill in branch code accordingly.
HK/China/India/South Africa
All 3 fields are mandatory for Eftsure validation.