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Onboarding workflow

This document details the feature which will allow user to perform additional pre-approval workflow for onboarding process providing more internal control before onboarding invite is sent to vendor.

Configuration requirement

Before this feature can be used, initial configuration has to be completed by Eftsure key user permission role.

Onboarding

With out of the box extension, standard onboarding with no pre-approval is default setting ie single user sending onboarding invite without approval and workflow.

info

This configuration at global level for all legal entities

Draft onboarding

If user wants to turn on the pre-approval workflow, "Save as draft" option will need to be selected.

No Approver

When no Approver group is selected, pre-approval workflow will still be triggered and moved to draft for review before sending onboarding invite.

info

All of the above actions can be completed by the same user.

Approver

With Approver

When Approver group is selected, pre-approval workflow will be triggered and sent to approver within the group for review and send. Onboarding will be moved to Draft and changed to Pending status.

info

More detail will be clarified in following Process > Onboarding section.

Approvers

Approver/User groups will need to be setup accordingly. Appendix setup user groups

User groups

Email template

If user wants to create email template for pre-approval, it can be done by system admin.

Email template

Alternatively, user can use Create email template button to generate a ready template.

Create email template

Sample email template is as below:

Sample email

With default email template, View draft link will bring approver directly to the record for review and approval within efture workspace.

Email Type

Email type can be selected either by using 1-sender email or 2-User login (Alias).

Email type - Preferred sender

Email type - User login

User can review email sent via below menu path.

Menu path

Outgoing emails

Vendor groups

Same as configuration in Onboarding, out of the box extension will be standard onboarding with no pre-approval is default setting ie single user sending onboarding invite without approval and workflow.

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This configuration is available at company and vendor group level.

Configuration

No Approver

When no Approver group is selected, pre-approval workflow will still be triggered for selected company, vendor group and moved to draft for review before sending onboarding invite.

info

All of the above actions can be completed by the same user.

No approver

With Approver

When Approver group is selected, pre-approval workflow for selected company/vendor group will be triggered and sent to approver within the group for review and send. Onboarding will be moved to Draft and changed to Pending status.

approver

Email template

If user wants to create Organisation email template for pre-approval, it can be done by system admin.

Email template

Alternatively, user can use Create email template button to generate a ready template.

Create email template

Email Type

Same as Onboarding > Email type setup

Process

Accessibility

There is an additional tab/status Draft under Eftsure workspace > Onboardings. This is the tab where all approver should use to review and send onboarding.

Onboardings

Onboarding

Once pre-approval workflow is enabled, once standard Onboarding button is selected, we will generate onboarding from with default information as per Parameter. For more detail, please refer to User Guide.

Instead of Send Invite button, it has been changed to Send for review to trigger pre-approval workflow.

Send for review

Approver can review onboarding form via below button.

Review

Draft onboarding form will include requester name and date as well as onboarding greeting which vendor will receive.

Review

Once draft onboarding form is reviewed, onboarding form can be sent or cancel using Workflow button.

Send

warning

If you are not in the Approver group, Send button will be disabled. Disabled

Once onboarding is sent, onboarding status will be changed to Pending ie email is sent to vendor.

Updated status

Appendix

System email templates

System email templates

System email templates list

warning

Email template body should be in HTML format.

Setup User groups

User group list

User group setup

Email history

User can also view email status and history via below.

Outgoing email queue

Outgoing emails